Three warehouses, six spreadsheets, one dispatch team — replaced with a single operations layer.
Three warehouses ran on six overlapping spreadsheets and a paper dispatch log. Inventory was wrong by the time orders were picked, drivers worked off printed sheets, and refunds for missed deliveries had become a line item.
Per-role training tracks, expiry alerts and audit-ready exports for a regulated workforce of 300+.
Data MigrationTwelve years of overlapping records across three systems, migrated into one source of truth without data loss.
AI AutomationRAG over internal docs plus auto-triage on inbound tickets, with confident hand-off to humans on ambiguity.
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